Comments on BUSINESS COMPLAINTS , BUSINESS SCAMS , BUSINESS REVIEWS: Voicent Communications www.voicent.com Horrible st...

Are there other companies out there providing VXML...

2011-07-02T16:12:01.296-04:00

Are there other companies out there providing VXML Gateway engine?

I agree with all the comments made. I have been wr...

2011-06-14T23:41:27.977-04:00

I agree with all the comments made. I have been wrestling with getting the software to work for weeks. It crashes frequently.. crashes after 10 to 12 calls. Buying their modem is a ripoff.

There is one more issue with Voicent software. I’m...

2011-05-09T12:13:56.883-04:00

There is one more issue with Voicent software. I’m using Reminder and I had to update my license several times already. If you are changing RAM size or HDD or IP address/Computer Name or installing Windows service pack you have to request a new license. Before they updated licenses for free but now they are telling that my version is obsolete and I have to pay $400 for upgrade or $70 each time I need a license. I definiely would stay away from Viocent products.

This software is horrible and cumbersome. Apparen...

2011-03-03T11:52:51.119-05:00

This software is horrible and cumbersome. Apparently Voicent must have some one who searching the internet to remove their bad press. The program is very much over priced and not reliable at all. Their communications gateway crashes continously and you continue to receive error after error. It does not save converted and named .wav files as advertised nor is the help section any help at all. The tech support is horrible because it does not exsist. the company wants you to prepay $120.00 for a call back for tech support or you can chance your business time and send an e-mail to their tech support and either wait until doomsday for a reply or receive a reply that does not answer your initial question. It seems to be a small company just starting out with a bad product and if you purchase it, you will be among the test customers who will suffer. Please stay away from this company's products, you will regret it in the end.

don't trust voicent, they are a scam, and thei...

2011-01-26T04:57:24.283-05:00

don't trust voicent, they are a scam, and their staff are very rude, and the worst is that their products don't work.

What do you think about Voice2Phone? http://voice2...

2011-01-24T15:40:57.257-05:00

What do you think about Voice2Phone? http://voice2phone.com Has somebody tried it?

I have the Broadcast by Phone and the software see...

2011-01-12T20:25:34.250-05:00

I have the Broadcast by Phone and the software seems to work fine but the voice quality is way below anything that can be considered acceptable. It is not quite as bad as Charlie Browns teachers voice "Wah waaah wah wah waaah" but it lacks any semblance of quality.
I have tried different PC's, Different Sound Cards, Different Phones to call in the message, but no matter what I try the "voice" clarity is not acceptable to any recipient that I have called w/this software. I was hoping that by adding the TTS engine that I can overcome this shortfall but that means another $250 clams - Uh? Is that the old axiom of "good money after bad"?
One smart thing I did was put in an add-on Network card (NIC), Voicent locks your license code to the MAC address of the NIC, so if I decide to go the route of calling my credit card company and claiming "product does not deliver as promised and provides no inherent value" I can simply remove the NIC and toss it in an envelope and send it to voicent. I am hoping that they will assist me in getting their product(s) working, I just have to be able to reach them on the phone. They advertise closing at 5pm PST but I call at 4:45 when I get home and the answering machine tells me their work hrs and says call back then. They have not replied to my On-line requests for ASSistance so I am not getting the "warm and fuzzies" from these folks.

Voicent products don't work well, they are low...

2010-12-14T02:56:43.401-05:00

Voicent products don't work well, they are low quality made software that don't work properly, stay away from voicent products !!!

voicent is crap and their customer service is also...

2010-08-11T05:35:29.983-04:00

voicent is crap and their customer service is also crap and they are very rude to their customers, they also threaten me and was rude to me also, i regret doing business with them.

i ordered their software, installed it and then called my credit card company and asked them to chargeback and dispute the payment sent to them and at the end i won :)

I agree. The product is expensive. Voicent negot...

2010-07-29T14:59:17.927-04:00

I agree. The product is expensive. Voicent negotiating terms are extremely stiff and arrogant. The product fails easily. Machine answering detection worked VERY BAD when we used it. The product is definitely overpriced and the company not friendly or willing to work with the customer in reasonable terms. Stay away from it.

VOICENT IS CRAP! IT WILL NEVER WORK WELL!! DO NOT ...

2010-06-22T03:19:47.816-04:00

VOICENT IS CRAP! IT WILL NEVER WORK WELL!! DO NOT WASTE YOUR MONEY ON IT!! GET A BETTER SYSTEM.. DON'T GO WITH VOICENT BROADCAST BY PHONE AUTO DIALER OR ANYTHING VOICENT SELLS.

Their software is way over priced, not worth it, I...

2009-10-30T03:17:59.494-04:00

Their software is way over priced, not worth it, I did a search to see if there are any cracks or serial numbers for this yet and there isn't! :( hopefully someone makes a crack for this gateway software soon. :D

I would be more than happy to pay the person who will create the crack, I will support them.