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Thursday, October 29, 2009

Voicent Communications www.voicent.com Horrible story

If you are thinking of purchasing a software from voicent.com think again!

 

 

Voicent is a scam, don't purchase any of their products listed below:

 

Auto Reminder

Broadcast by Phone Auto dialer

Agent Dialer Predictive Dialer + Power Dialer

FlexPBX Auto Receptionist

IVR Studio interactive voice response system

Telephony CRM Customer information management

Text to speech TTS Plug in (Paul and Kate)

Broadcast by Email

Voicent gateway

 

 

 

Here is why you shouldn't buy from them, and if you don't believe me, call them and ask them this and they see what they tell you:

 

 

Normally companies give you free software updates but voicent doesn't! call voicent.com at 1-800-948-1198 or 408-260-5811 and ask them if they will provide you with updates free of charge and they will tell you NO.

 

Also, their software has a lot of bugs, it kept on crashing for me, so when you find out that their software doesn't run properly and then you try and ask them for a refund they will refuse your refund request.

 

And, if you plan to get rid of your computer and buy another computer, then the original license code they provided you with will no longer work on the new computer, therefore you have to pay an upgrade fee of $250 !!!!!!!!

 

Believe it or not, this is true! if you don't believe me, call voicent and ask them yourself.

 

Don't waste your time and look for another dialer software other than voicenet.

 

4 comments:

Anonymous said...

Their software is way over priced, not worth it, I did a search to see if there are any cracks or serial numbers for this yet and there isn't! :( hopefully someone makes a crack for this gateway software soon. :D

I would be more than happy to pay the person who will create the crack, I will support them.

Peter said...

VOICENT IS CRAP! IT WILL NEVER WORK WELL!! DO NOT WASTE YOUR MONEY ON IT!! GET A BETTER SYSTEM.. DON'T GO WITH VOICENT BROADCAST BY PHONE AUTO DIALER OR ANYTHING VOICENT SELLS.

Gonzalo said...

I agree. The product is expensive. Voicent negotiating terms are extremely stiff and arrogant. The product fails easily. Machine answering detection worked VERY BAD when we used it. The product is definitely overpriced and the company not friendly or willing to work with the customer in reasonable terms. Stay away from it.

Anonymous said...

voicent is crap and their customer service is also crap and they are very rude to their customers, they also threaten me and was rude to me also, i regret doing business with them.

i ordered their software, installed it and then called my credit card company and asked them to chargeback and dispute the payment sent to them and at the end i won :)

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